At Ace Lock ("we", "us", or "our"), we respect your privacy and are committed to protecting information that identifies or depends on you ("Personal Information"). This Privacy Policy describes how we collect, use, and share your Personal Information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

1.1 Information You Provide to Us

Account Information: Name, email address, password, and date of birth provided during registration.
Profile Information: Profile pictures, study goals, and other customization settings.
Support Communications: Information provided when you contact our customer support team.

1.2 Information We Collect Automatically

Usage Data: Details of your use of our Service, such as study sessions, time spent, app blocking statistics, and interaction with features.
Device Information: Device model, operating system version, unique device identifiers (like IDFA/AAID), language settings, and IP address.
Log Data: Server logs and error reports that may include technical information about your device and connection.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our Service.
To manage your account and authentication.
To communicate with you, including sending study reports, updates, and security alerts.
To monitor and prevent unauthorized use or abuse of the Service.
To analyze usage trends and enhance user experience.
To respond to your comments and questions.

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

Guardian Link: If you use the "Guardian Link" feature, your study data and activity will be shared with the linked guardian account.
Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics, email delivery), subject to strict confidentiality obligations.
Business Transfers: In connection with a merger, sale of assets, or acquisition, your information may be transferred as a business asset.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Third-Party Analytics

We may use third-party analytics services (such as Google Analytics or Firebase) to understand how our Service is used. These services uses cookies and other technologies to collect typically non-personally identifiable information. Their use of data is governed by their respective privacy policies.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. These measures include SSL/TLS encryption for data transmission and secure storage infrastructure.

6. Children's Privacy

Our Service is intended for use by general audiences and students. However, we do not knowingly collect personal information from children under the age of 13 (or applicable age in your jurisdiction) without parental consent. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

7. Data Retention and Your Rights

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Depending on your location (e.g., EEA, California), you may have specific rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. You can request deletion of your account and data directly through the app settings or by contacting us.

8. International Data Transfers

Ace Lock operates globally. Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using the Service, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date using available communication channels.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@acelock.app